Frequently Asked Questions
What is Tingum?
Tingum is a design-led furniture studio building modular shelving systems and storage pieces made to elevate modern spaces. Our work blends mid-century inspiration with contemporary practicality, built for real homes, real use, and real longevity.
What products do you offer?
Tingum specializes in modular wall-mounted shelving systems, custom shelving layouts, and limited-run furniture pieces as they are released. We also offer installation support for select projects. If you’re not sure what you need, you can reach out with photos of your space and we’ll recommend a layout.
Is Tingum shelving customizable?
Yes. Tingum shelving is customizable depending on the project. We can adjust layout, dimensions within feasible ranges, spacing, finish direction, and overall system configuration. If you’re requesting something beyond standard options, we’ll start with a design consultation to align the right solution.
Do you sell pre-made sets or fully custom builds?
We offer both. Pre-configured sets are the fastest option and cover most customer needs, while custom builds are best for special dimensions, larger spaces, or projects that require a more tailored layout.
How much weight can Tingum shelving hold?
Tingum shelving is made to be functional, not decorative. Weight capacity depends on the exact configuration, wall type, and installation method. When installed properly into studs or with appropriate anchors, Tingum shelving can support everyday loads such as books, dishware, decor, and equipment. If your shelf needs to support heavier use, we can recommend a high-load configuration.
Do you offer installation?
Yes. Installation is available for select orders and locations. Since wall-mounted systems are only as strong as the install, we take installation seriously and can support standard installs, high-load installs, and large multi-shelf layouts. If you’re outside our installation area, we can provide install guidance or help coordinate a local professional depending on the project.
Can I install Tingum shelving myself?
In many cases, yes. However, wall-mounted shelving must be installed correctly to perform safely. If your wall type is complex, such as plaster, concrete, or metal studs, we may recommend professional installation for best results.
What types of walls can Tingum shelving be installed on?
Tingum shelving can be installed on most wall types, including standard drywall with studs, plaster walls with planning, and masonry such as brick or concrete using the correct anchors. If you’re unsure, send us photos of your wall and we’ll advise the best approach.
Is Tingum shelving safe for homes with kids or pets?
Yes, with proper installation and appropriate placement. We can recommend safer configurations depending on your space and how the shelving will be used. If safety is a priority for your home, mention it and we’ll design accordingly.
Do you design for accessibility?
Yes. Tingum believes furniture should be safe, intuitive, and accessible in real life. If you need a lower mounting height, improved reach zones, safer configurations, or simplified access, we can design a layout that supports your needs without compromising aesthetics.
What materials do you use?
Materials vary by release and project, but we prioritize high-quality wood, strong mounting solutions, and durable finishes that support longevity. If you have specific requirements, such as humidity resistance or heavy storage use, we’ll advise the best material and finish options for your space.
How long does it take to receive my order?
Lead times depend on whether you’re ordering a standard configuration, a custom project, or a multi-unit installation. Since Tingum products are often made-to-order, most projects require build time before delivery. Once you inquire or place your order, we’ll provide a clear estimated timeline.
Do you ship nationwide?
Yes. Tingum ships nationwide, with shipping options depending on the size of the order and packaging requirements. Larger orders may ship via freight.
What is your return policy?
Because many Tingum orders are made-to-order or custom, return eligibility depends on what you purchase. Custom orders are typically final sale, while standard products may be eligible for return within a defined window. If something arrives damaged or incorrect, we’ll make it right.
Do you offer trade pricing for interior designers?
Yes. Tingum works with interior designers, architects, builders, and stagers. Trade pricing is available for qualifying projects. Send your project details, timeline, and location and we’ll follow up with next steps.
Do you work with businesses or organizations?
Yes. Tingum supports commercial and institutional projects such as offices, restaurants, hotels, retail spaces, clinics, wellness spaces, affordable housing projects, and other multi-unit interiors. We can provide standardized specifications, bulk pricing, and installation options for qualifying projects.